Jennifer McCrary, GM of the Ottawa Convention Center.

When Jennifer McCrary was a hot dog hawker at Seattle’s Woodland Park Zoo, she couldn’t imagine that eventually she’d be feeding Olympic athletes 3.5 million meals in China during the Beijing Olympics, much less pioneering a trailblazing new organizational structure at a Canadian convention center.

 McCrary has come a long way from her foodservice days manning carts, working concession stands and being a serv...

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