Donna Julian's most stressful day and her best day on the job came together around the same event, which ended with a presidential thanks. (Courtesy Hornets Sports & Entertainment)

What did you think you would do when you were a kid? A Broadway performer.

What would you be doing if you weren’t in your job? Crime scene investigator.

First job in the industry: Marketing and group sales for USAir Arena, Washington Bullets and Washington Capitals, at Centre Management...

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