Jonathan Lack: “In the next year we’ll see more mobile-only for special events. … There will be a huge leap forward in the delivery of tickets.” (Nick Monroe / Fiserv Forum)

Jonathan Lack, senior director of ticketing for the NBA’s Milwaukee Bucks, has made a name for himself in the ticketing industry thanks to his ability to innovate and, perhaps more important, implement new technology and big ideas.

These skills combined with Lack’s versatility ...

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