Numbers don’t lie, and they play a big part in Mike Warkentin’s management method, which the venue manager of Rexall Place in Edmonton, Alberta, said has been described as “perplexing but in a good way.”

“I bring a different approach than a lot of people are used to,” said Warkentin. “I’m very quantitative. I heavily analyze the numbers, and I think probably one of the biggest places in the industry for an opportunity to grow is the use of...

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