INTIX President and CEO, Jena Hoffman, and founder, Patricia G. Spira, present Amy Constantine Kline, ShowClix, with the 2016 Spirit Award. (VT Photo)

REPORTING FROM ANAHEIM, CALIF. — It’s undeniable that the fan experience is more important than ever and yet, expectations for what that experience will entail is constantly changing and shifting. As ticketing professionals gathered here for the International Ticketing Association’s (INTIX) 37th annual conference and exh...

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