Date: July 2005

On April 29, as fans were beginning to fill up the 11,700-seat Verizon Wireless Arena, Manchester, N.H., for a Green Day concert, employees scanning tickets began hitting on a scam. One ticket, two, three, four, five... "When the fifth person went through, we knew we had a problem," said Jason Perry, director of sales and marketing for the SMG-managed facility. "This was the first time this had ever happened in our [SMG] venues. We had never heard of it happening in t...

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