Industry jobs

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Reading, Pa.

Santander Arena & Santander Performing Arts Center


POSITION:          Senior Booking Manager
REPORTS TO:     General Manager
FLSA STATUS:    Full-time/Exempt

SMG, the leader in privately managed public assembly facilities has an opening for a Senior Booking Manager for the Santander Arena and Santander Performing Arts Center. The primary responsibility is to book, develop and coordinate events, tournaments and festivals.  Candidate must be a self starter, highly motivated, extremely organized, excellent communicator and a great personality.

Essential Duties and Responsibilities include the following:
Book concerts, family shows, comedy and events into the Santander Arena & Santander Performing Arts Center.
Coordinate new business, tournaments, festivals and conferences.
Be able to create proforma “break-even” analysis for events.
Assist with production of concerts and events.
Research and cultivate bookings for the Santander Arena and Santander Performing Arts Center.
Input holds, update and maintain information in SMGBooking.
Provide promoters and agents with venue availability.
Be creative in development of new events and ideas to increase the annual number of events.
Prepare and track event contracts, addendums and incentive deals.
Work with Directors to optimize performance of venues and revenue streams.
Coordinate communication to all staff of confirmed events and important information.
Respond to booking inquiries to maximize event days.
Assist GM and AGM with other assigned duties.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

Bachelor’s degree from four-year college or university in Business, Advertising or Marketing or related field desired.
A minimum of three years of experience preferred.
Industry booking, production or marketing experience needed.

Skills and Abilities:

Excellent written and verbal skills, organizational ability and interpersonal skills
Understanding of the music and performance industry
Professional presentation, appearance, and work ethic
Computers skills including Microsoft office and other marketing specific programs


Other Qualifications:

·       Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours

Background and Credit Checks will be required as condition of employment

Physical Demands
                                                      
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000421165906#/


Applicants that need reasonable accommodations to complete the application process may contact
610-898-7217

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Updated 10/10/18

Sioux Falls, SD

Denny Sanford PREMIER Center, Sioux Falls
Arena, Convention Center and Orpheum Theater

POSITION:   Director of Event Services
REPORTS TO: Assistant General Manager
FLSA STATUS:  Salaried Exempt

SMG, the leader in privately managed public assembly facilities has an excellent opening for a Director of Event Services.  This position is responsible for controlling and monitoring the customer contact aspect and front-of-house division of the facility.  Plans, monitors, directs and manages event coordination and staff.


MAJOR RESPONSIBILITIES: (other duties may be assigned)
Hires, trains and supervises event service staff.

Ensures successful event coordination activities by supervising and training Event Managers.  Plans, organizes and assigns all day-to-day work assignments for event manager.

Serves as event manager for touring events, sporting events, tradeshows, etc.  Oversees all aspects of events once booked through post-event activities.

Researches, reviews and recommends equipment, materials and supplies required in providing event services and planning.

Assists Assistant General Manager with booking and event procurement activities.

Coordinates outside service needs with food and beverage contractor, decorator and other vendors.

Prepares Event Services departmental and estimated revenues.

Maintains the proper image and generates positive public relations with patrons and staff.

Works extended/irregular hours including nights, weekends and holidays, as needed.

Prepares schedules and assigns events to the Event Managers.

Meets with potential clients, advises them on the facility requirements, and negotiates sales of additional services.

Works with internal service partners to provide quality service to customers.

Serves as liaison for all facility clients to ensure highest level of customer service for all external service providers.

Represents the facility at community events and industry meetings.

Prepares annual budget for department.

Develops policies and procedures for the Event Services Department and monitors their compliance.

Establishes new standards of customer service by working with departments in the facility.

 

Supervisory Responsibilities                     
Directly supervises Event Managers and/or Event Coordinator in the Event Services Department. Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience
B.S. in Business Management or related field
3-5 years Event Management experience in Arena/Convention Center or related venue
3-5 years supervisory experience desired

Skills and Abilities
Exceptional communication skills both verbal and written
Excellent organizational, planning and problem-solving skills
Supervisory experience preferred
Professional presentation, appearance and work ethic

Computer Skills    
To perform this job successfully, an individual should be proficient in Microsoft Office. 

Other Requirements
Ability to adjust work schedule to coincide with events and the ability to work hours in addition to regular business hours, including nights, weekends and holidays.

Ability to travel required


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is not substantially exposed to adverse conditions.  Physical requirements include the ability to communicate verbally.


TO APPLY:
Internal applicants:
https://recruiting.adp.com/srccar/nghome.guid?c=1152751&d=InternalCareerSite&r=5000421939206#/

External applicants:
https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000421939206#/

Heather Christion
Denny Sanford PREMIER Center
1201 N. West Ave.
Sioux Falls, SD  57104

Applicants that need reasonable accommodations to complete the application process may contact
605-367-7288.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Date Opened: 10/8/18       Closing Date: 10/26/18

Updated 10/9/18

Del Mar, Calif.

Deputy General Manager

Under the administrative direction of the General Manager/Chief Executive Officer (CEO), the duties of the Deputy General Manager include, but are not limited to, business development, project financial model preparation and analysis for the District, and all aspects of business management, with a primary focus on non-fairtime, non-District sponsored events and operations.  Specific management responsibilities include oversight of the Events and Operations Departments and the Del Mar Horsepark Equestrian Facility.
Monthly Salary:  $8,628.00 - $12,401.00
For more information on this vacancy, click on the link below for full details and filing instructions.  The final filing date is: 11/5/2018.

https://www.jobs.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=124250

Updated 10/11/18

Orlando, Fl.

 

Venues Stadium Operations Assistant
Division Manager


SALARY:
See Position Description
OPENING DATE: 09/29/18
CLOSING DATE: 10/14/18 11:59 PM
DESCRIPTION:
Minimum Starting Salary: $81,764 to 107,286 per year, depending on qualifications
Grade: NB118

NATURE OF WORK:
Manages the Stadium, including all venue grounds within the stadium complex with particular
emphasis on operations, event production, and guest experience management. Work is
performed under the general supervision of the Venues Operations Division Manager and
performance is reviewed through conferences and results obtained.

MINIMUM REQUIREMENTS:
Bachelor's Degree in Sports and/or Entertainment, Event Management, Event Operation, Facility
Management, Sound and Lighting systems, Turf Management with eight or more years
experience in the operations and maintenance of an entertainment venue. MLB, NFL, College,
MLS or comparable with a capacity of 15,000 or more sports stadium. Five years of which must
have been in a supervisory or management position; or an equivalent combination of education,
training and/or experience. Required to work days, evenings, nights, weekends, and holidays as
needed.

APPLICATIONS MAY BE FILED ONLINE AT:
http://CityofOrlando.net
400 So Orange Ave., 1st floor
Orlando, FL 32801
4072462062
407-246-2235
john.kinloch@cityoforlando.net
Job #18-236

Please click here to print out the Venues Stadium Operations Assistant Division Manager Supplemental Questionnaire.

Updated 10/2/18

Ottumwa, Iowa

Sales & Marketing Manager


Company:  Bridge View Center - VenuWorks

Bridge View Center and VenuWorks is seeking a full-time Sales & Marketing Manager to plan, coordinate, and execute sales activity and marketing functions in SE Iowa’s premier multi-purpose venue which annually hosts 425+ events.  This person will create and perform sales processes and programs to promote venue patronage, usage, and positive awareness of Bridge View Center.  The ideal candidate will be involved with all the behind-the-scenes work to sell, produce and market events—from wedding receptions to corporate meetings to trade & consumer shows, concerts, theater, and other entertainment events.

Applicants should enjoy working with a diverse client base and the general public, keeping customer service the top priority.  Must have ability to work irregular hours, including days, nights, weekends, and holidays. Benefits, 401K retirement plan, insurance offered.  Salary based upon work experience and education.  Qualifications: 2-year college degree required; 4-year college degree preferred. Relevant experience in similar work may offset educational requirements.  Experience with Microsoft Office, Google Suite, and other office equipment preferred.  Applicant must possess current valid driver's license. 

Candidates should send a cover letter, resume, references, and salary history to:
Scott Hallgren, Executive Director
Bridge View Center
102 Church Street
Ottumwa, IA 52501
shallgren@bridgeviewcenter.com

Resumes will be received until September 25, 2018 or until the position is filled.  VenuWorks provides customized management solutions for arenas, stadiums, theaters and convention centers throughout the country with services that include operations, catering, concessions, along with the booking and marketing of sports and entertainment events.  VenuWorks is an Equal Opportunity Employer / A Drug Free Workplace.  Reasonable accommodations will be considered for those with disabilities.

Updated 9/19/18

Los Angeles, Calif.

Vice President Concerts and Event Bookings- STAPLES Center & Microsoft Theater (AEG) Los Angeles

AEG Worldwide is the world’s leading sports and live entertainment company, with offices on five continents. The company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.
STAPLES Center has clearly established itself as the sports and entertainment center of the world. As the home of four professional sports franchises – the NBA’s Los Angeles Lakers and Los Angeles Clippers, the NHL’s Los Angeles Kings and the most recent 2016 WNBA Champions Los Angeles Sparks – STAPLES Center has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004 & 2011 NBA All-Star Games, 2002 & 2017 NHL All-Star Game, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 17 of the last 18 GRAMMY Awards shows. STAPLES Center’s sixteen years have also been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts Taylor Swift, Beyonce, Prince U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Kanye West, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Sade and Justin Timberlake, as well as world championship boxing, family shows and special events. Hosting over 250 events a year, the arena’s reputation for world-class amenities, features and commitment to quality of service and the guest experience is second to none. Staples, Inc. entered into a 20-year agreement to become the arena’s Naming Rights Partner December 1, 1998, which has since been extended into perpetuity.
Position Summary:
The Vice President of Concert and Event Booking’s will oversee the booking and organization of Talent, Touring Artists and shows for STAPLES Center and Microsoft Theater. The incumbent will be responsible for sourcing talent, negotiating, and securing deals with high priority clients and promoters.
Essential Functions:
• Responsible for making deals with high priority clients.  Negotiate deals with agents and create offers for talent.  Communicate with artist and artist management. Secure calendar holds with venue and artists.
• Work with marketing and ticketing for build of show, advise on flow for announce and on sale.  Evaluate all shows on sale and make adjustments to ticketing and marketing where necessary to ensure maximum profit.
• Ensure that events are processed correctly, and all departments have appropriate information.  Point of contact for high priority clients.  Work on settlements internally with accounting.
• Seek out new business opportunities.  Conduct site visits at new venues and festival sites to evaluate profit potential.  Make recommendations for new opportunities.  Build and cultivate new and existing relationships with sponsors, venues, co-promoters, artists, agents and managers.
• Maintain and evaluate budget.  Create budgets both annually and on a per show basis.  Perform monthly re-forecasting.
• Support with special projects as needed.
Required Qualifications:
• A minimum education level of: BA/BS Degree (4-year)
• A minimum of 10 years of related work experience
• 5 + years experience buying concert talent
• Previous Arena and/or Theater experience
• Must have established positive relationships with major agents, managers, artists and associated personnel.
• Must have understanding of local market to maximize event performance.
• Must be proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn other required business systems
• Ability to interpret and analyze budgets, ticket audits, agreements, etc.
• Must be able to develop and execute creative marketing strategies for all shows within pre-determined budgets.
• Ability to execute duties in professional and confidential manner while maintaining a high level of independence.
• Strong leadership skills and proven ability to work with multiple teams and people of all levels of an organization.
• Must be able to oversee all aspects of concert execution including booking artists, negotiating contract deals and riders, marketing, ticketing, production logistics and settlements, guests lists/ticket requests for all events.
• Very good interpersonal skills; works well with others.
• Excellent listening and communication skills in English, both verbally and in writing.
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.
This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)
Interested qualified candidates are encouraged to apply at https://boards.greenhouse.io/aegworldwide/jobs/4095119002

Updated 9/18/18

Los Angeles, Calif.

General Manager- Microsoft Theater (AEG) Los Angeles

AEG Worldwide is the world’s leading sports and live entertainment company, with offices on five continents. The company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

Microsoft Theater hosts over 120 music, family, dance and comedy acts, award shows, televised productions, conventions and product launches with over 500,000 guests passing through the doors annually. The 7,100-seat theater offers guests mid-sized intimacy, with no seat further from the stage than 220 feet. Microsoft Theater offers 12,000 square feet of VIP & hospitality areas, 10 dressing rooms and state of the art technology making it is a favorite indoor venue for performers and fans alike. Since opening in October 2007 with six sold out shows featuring the Eagles and Dixie Chicks, Microsoft Theater has hosted concerts starring the most popular artists including Alan Jackson, Katy Perry, Charlie Wilson, Juan Gabriel, Aretha Franklin, Ed Sheeran, John Fogerty, Gabriel Iglesias, Kanye West, Marc Anthony, Sesame Street Live, John Legend, The Avett Brothers, Neil Young, Steely Dan, Trey Songz, Kelly Clarkson, Rush, Yanni, Nicki Minaj, Juanes, Cat Stevens, The American Idol Finale shows, Michael Jackson’s This is It, Straight Outta Compton, The Hunger Games and Twilight Movie Premieres and many more. Microsoft Theater is home to the American Music Awards, ESPYs, Primetime Emmy Awards, BET Awards, People’s Choice Awards, Radio Disney Music Awards, 2010, 2011 & 2015 MTV Video Music Awards, 2014 & 2015 MTV Movie Awards and the 2013 Rock N’ Roll Hall of Fame.

Microsoft Theater is centrally located within L.A. LIVE is a 4 million square foot / $3 billion downtown Los Angeles sports and entertainment district adjacent to STAPLES Center and the Los Angeles Convention Center featuring Microsoft Theater, a 7,100-seat live theatre, a 2,300 capacity live music venue, a 54-story, 1001-room convention “headquarters” destination (featuring The Ritz-Carlton, Los Angeles and JW Marriott Los Angeles at L.A. LIVE hotels and 224 luxury condominiums – The Ritz-Carlton Residences at L.A. LIVE – all in a single tower) , the GRAMMY Museum, the 14-screen Regal Cinemas L.A. LIVE Stadium 14 theatre, broadcast facilities for ESPN along with entertainment, residential, restaurant and office space.

Position Summary:

The General Manager is responsible for overall management, promotion and operation of the facility including booking, finance, marketing, staffing, production maintenance and all related operations.  Duties include providing leadership and direction to subordinate operating departments, management of staff, coordination and execution of plans and directives, and acting as liaison with corporate staff, industry associates, governing agencies, communication media and the general public.  

Essential Functions:

·   Responsible for recruiting, hiring, training, supervising, compensation, succession planning and evaluating management, administrative, and supervisory staff. Determines and establishes organizational structure and personnel staffing requirements. Assures the development and maintenance of employee job descriptions, duties, responsibilities, and performance standards for all positions with provisions for timely and effective employee performance evaluations. 

·   Manage the relationships of other AEG companies and third party vendors, markets the venue and consistently evaluates shows and events to ensure venue meets and exceeds financial targets.

·   Oversee the planning, organizing, coordination and directing of all activities and personnel. Engaged in maintaining and operating the facilities. Evaluates existing policies and procedures and recommends improvements for the facility and/or improve the efficiency and safety of operations.

·   Oversee development of annual operating calendar, activities schedule, dates and hours of operations, projections for attendance and revenue.

·   Prepare, implement and monitor a detailed program budget. Supervises cost accounting required of assigned events to include facility rental, box office fees, house equipment rentals, supplies and services purchased, event supervision, ushers, ticket takers, ticket sellers, security officers, announcers, parking attendants, stage managers and stage crew.

·   Prepare and maintains required reports/records for the city and/or the company.

·   Provide for control of day-to-day operations, assuring the coordination of plans, programs and events and conducts post event operational and financial review and analysis.

·   Ensure that all production/operations are conducted in accordance with applicable local, state and federal regulations such as OSHA and CalOSHA requirements.

·   Organize operational meetings with accounting about financials and/or with staff and supervisors for training.

·   Handle customer service via phone calls, email inquiries or website posts.  Conduct the required investigation and have the issues resolved within a 24-hour turnaround time.  

Required Qualifications:

·   A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in a related field

·   12 + years of related work experience in a Theater or Arena.

·   Must have management experience and exceptional leadership abilities

·   Must have proven track record of developing and managing budgets

·   Experience and knowledge in overseeing physical venue

·   Must have experience with Union contracts and negotiations and enforcement of contracts.

·   Computer savvy and proficient in Microsoft Office (Word, Excel and Outlook)

·   Self-motivated with the ability to work in a fast-paced environment

·   Excellent written, listening and verbal communication skills

·   Must be creative, detail-oriented person with an outgoing personality

·   Experience with management, leadership and conflict resolution

·   Knowledge of music industry preferred

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)

Interested qualified candidates are encouraged to apply at https://boards.greenhouse.io/aegworldwide/jobs/4093310002

Updated 9/17/18

Los Angeles, Calif.

Director, Marketing


Company:  Banc of California Stadium Entertainment

Banc of California Stadium Entertainment (BOCSE) is responsible for the booking and operation of all events at Banc of California Stadium, other than MLS matches of the Los Angeles Football Club (LAFC), including: headline music concerts, radio shows, music festivals, and multi-cultural music events; international, national and local sporting events; a wide range of special events with top brands and Fortune 500 companies such as corporate, convention, trade, and brand communication events; charity events and fundraisers; public events at the national, regional and local level; experiential events and installations; fairs and festivals; and private events and celebrations.  In addition to events at Banc of California Stadium, BOCSE will also host large scale concerts and sports events at the Los Angeles Memorial Coliseum and multi-stage, large scale music festivals incorporating the Stadium, the Coliseum, and adjacent grounds of Exposition Park. Banc of California Stadium is a brand new 23,000 capacity venue located in the heart of Los Angeles in Exposition Park. It is also the home of the Los Angeles Football Club.

POSITION SUMMARY:

This position is responsible for developing advertising and promotional campaigns for all concerts and non LAFC sports events, identifying strategic marketing partners and executing various promotion and cross-promotion opportunities, buying all-forms of media, venue and venue brand marketing, and marketing to special event industry. Banc of California Stadium Entertainment is a new and fast-growing company looking for the next dynamic and driven member of our team. If you think that’s you, please review the full job description below and directions on how to apply.

ESSENTIAL FUNCTIONS:

Concerts and Sports Events

Develop detailed advertising and promotional campaigns for events at Banc of California Stadium and the surrounding park land.
Accountable for building and maintenance of all shows and promotions on the Stadium website and all other marketing assets.
Responsible for analyzing past performances of related events to determine how to reach targeted demographic for maximum ticket sales.
Collaborate with the booking team to create unique pitches to entice promoters, agents, managers and artists to choose Banc of California Stadium as their next play.
Identify strategic marketing partners and opportunities.
Work closely with Promoters and producers to provide pertinent market research and interpretation of data.
Cultivate strong working relationships with multiple partners across the country, including promoters, management teams, booking agencies, and other industry stakeholders.
Develop a deep and mutually beneficial working relationship with key entities such as the Los Angeles Football Club and the University of Southern California in order to maximize cross promotional opportunities.
Responsible for maintaining social media accounts and activity, crafting promotional announcements, replying to messages, and organizing promotional events.
Design weekly email blasts and work to manage email database lists and information.
Purchase and manage all radio, print, TV, digital, and outdoor advertising and promotions as directed by each event's marketing plan.
Work with all media sales representatives to achieve maximum ROI.
Compile invoices, reports, and other related materials for show settlements.
Work with production and venue staff to direct pre-show and day-of-show marketing and press activities.
Work closely with promoter marketing contacts to manage all digital advertising campaigns including Facebook, Google, Retargeting, etc. as directed by show’s marketing plan.
Oversee effective street team and grassroots marketing efforts with local market contacts.

Special Events
Plan, produce, and oversee execution of marketing and communications plan activities including media, promotions, website, and collateral materials.
Develop materials to deliver the Special Events messages, create and send emails
Provide support and assistance in planning, developing, producing, and delivering marketing and communications materials.
Manage development, production, and distribution of promotional and collateral materials.
Develop and oversee the communications calendar to ensure timely execution of the program.
Manage social media outlets to spread the word about all that BoCS has to offer.
Prepare written materials including press releases, trade show collateral, magazine ads.
Responsible for ensuring accuracy in information, proofreading and approving ads/tickets/invites that use stadium logos.
Analyze marketing and communications programs and make recommendations to selling strategy and tactics to increase effectiveness.
Maintain and update databases for emailing lists.
QUALIFICATIONS:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Bachelor’s degree from an accredited College/University required, major in Business or Marketing is preferred.
6-10 years of related work experience required; live concert/professional sports setting preferred.
Must possess exceptional communication skills – both verbal and written.
Ability to multi-task and handle several projects at one time both individually and through cross functional teams.
Self-starter and independent working style, including following through on projects and following up with team members on open items.
Strong organizational skills with the ability to prioritize work activities effectively and use time efficiently.
Working knowledge with a variety of ticketing platforms (TicketMaster, AXS, SeatGeek, etc.) is helpful.
Must be able to work nights, weekends, and holidays as the event calendar requires.


EQUAL EMPLOYMENT OPPORTUNITY:
LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

Interested qualified candidates are encouraged to apply at www.lafc.com/careers or directly via email at HumanResources@LAFC.com

Updated 9/13/18

Nashville, Tenn.

Event Marketing & Sales Manager


Company:  Feld Entertainment

Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that lift the human spirit and create indelible memories.  Feld Entertainment's productions have appeared in more than 75 countries on six continents with 30 million people in attendance at its shows each year and include Disney On Ice, Disney Live, Monster Jam, Monster Energy Supercross, AMSOIL Arenacross, Marvel Universe Live, and Sesame Street Live. The meaningful result: Creating lifelong memories, one act at a time.

The main objective is the development, implementation, and management of local marketing campaigns for engagements to which the Manager is assigned with the objective of maximizing revenue and paid tickets.

Essential Job Functions

Establishing ticket prices, the scaling of such prices, and the on-sale period;
Allocating the local marketing budget amongst media, agencies and other efforts;
Negotiating effective media deals;
Ability to research and identify core consumer in specific market;
Directing the regional Media Buying Agency;
Hiring and directing a Group Sales agent;
Working with the Public Relations Manager to hire and direct a local PR Agency;
Identifying and pitching potential promotional partners and sponsors;
Implement successful grassroots marketing programs.
Job Requirements
College Degree preferred but not necessary.
Proven negotiating, “pitching” and sales experience.
Proven interpersonal skills and ability to communicate effectively to all levels.
Professional, strategic, and creative.
Superior time management skills and ability to handle multiple tasks.
Self starting personality and highly motivated.
Extremely organized.
Strong verbal and written communication skills; ability to communicate in writing/strong business writing skills.
Computer skills: strong knowledge of Outlook, Excel and PowerPoint.
Multi-lingual skills and local contacts are a plus.
Must be willing and able to travel on a regular basis throughout the year.
Must be willing to relocate if not already in region.
The candidate will be trained on technical skills related to internal and external systems and processes, such as box office reporting, ticketing systems, media buying reporting, etc.
Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace.

Travel:  30-40%

Click here to apply.

Updated 9/12/18

Greensboro, North Carolina

Advertising Specialist

Company:  Greensboro Coliseum
 

DESCRIPTION

The Advertising Specialist position is responsible for providing specialized marketing services to the in-house advertising agency which services Greensboro Coliseum Complex events. This position is under the supervision of the Advertising Manager and is one of three positions with a working title of Advertising Specialist. The ideal candidate will advertise and promote events at the Greensboro Coliseum Complex by focusing on opportunities for graphics, database management, emails, social media efforts, and targeted internet marketing campaigns. The successful candidate in this position will also assist in placing some cash media buys and will assist in executing trade agreements with print, radio, outdoor, and television outlets. The position has responsibilities in sending e-mail blasts at specific times, coordinate printing and distribution of posters, flyers and other materials but will be more heavily focused on graphic designing and proofing graphic materials, LED images and distributing event ads to appropriate outlets. In addition, candidate will perform a variety of general marketing activities, assist with group sales plans and secure local business contacts as related to individual event advertising campaigns. The person in this position will assist with management of Venue related advertising campaigns (non-event), promotional contests and other marketing initiatives. These marketing initiatives may include detailed graphic design of print and LED images. This person will also maintain databases of ticket purchasers and will administer detailed e-mail marketing campaigns to sorted databases in coordination with the box office and Ticketmaster; assist in event advertising settlements and other duties as assigned. Working hours will include some nights and some weekends from time to time to coincide with event coverage. Desired experience includes: prior work in a media department of a public assembly facility or comparable business, specific knowledge of graphic design and copy writing, prior experience in managing promotions or use of promotional inventory. This employee must have excellent verbal, written and organizational skills. This job is Non-Exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA)


QUALIFICATIONS

Minimum Qualifications:
Bachelor's degree "OR" an equivalent combination of education with 1-3 years of "related" experience
2 years of experience in advertising or promotional field
Experience managing aspects of public or private events corporate social media platforms
Experience using Microsoft Software, Internet, In-design, Adobe Illustrator and Photoshop
Specific event marketing experience, directly related to graphic design along with direct marketing, promotions, or email solicitations
Valid driver's license

Preferred Qualifications:
Bachelor's degree in Marketing, Business, Communications or a related field from an accredited College or University
2 years of Graphic design experience with brochures and advertisements

Requirements
Work Schedule:  Wednesday-Tuesday; (some nights and weekends)

Click here to apply.

Updated 9/4/18

Sunrise, Florida

Event Marketing Manager

Company:  BB&T Center - Florida Panthers Hockey Club

Summary:
BB&T Center is seeking an experienced individual to join a dynamic marketing team to promote all concerts and shows coming to our venue. We are looking for a knowledgeable and passionate music lover who is resourceful, motivated, committed, innovative, and approaches everything with a positive attitude.

Event Marketing Manager will be responsible for marketing concerts and shows at BB&T Center including working with media partners, creating social media content and promotions, implementing creative ideas to support artist and tour marketing efforts, driving ticket sales and working with VP of Marketing to continue developing BB&T Center brand.

 

Essential Duties and Responsibilities include the following:

Work closely with VP of Marketing to develop solid marketing campaigns to promote concerts / shows coming to BB&T Center, explore cross-marketing opportunities and continue building BB&T Center brand  
Create and maintain relationships with local media partners and artist promoters
Develop and execute marketing and advertising plans to promote all artists / tours coming to BB&T Center
Develop and execute creative cash / trade proposals with media partners including digital, radio, print, TV and OOH supporting BB&T Center concert / shows and Florida Panthers
Coordinate the development of creative assets including radio spots, TV spots, video ad units, print artwork, digital banners, social content, e-cards, etc.
Manage internal marketing assets for all BB&T Center events including but not limited to marquees (digital billboards), in-game digital video boards and ticket giveaways, LED ribbons, posters and more
Develop and execute social media campaigns, email marketing and promotions to drive ticket sales, tour awareness and fan engagement
Develop press releases from BB&T Center announcing artist
Closely coordinate activities with all internal departments and external personnel to ensure project success
Develop and execute weekly / monthly promotions on social media accounts in addition to sharing special content from artists and tours as applicable
Create and manage brand voice on new and existing BB&T Center social media platforms
Monitor BB&T Center Social Media networks; manage the scheduling of posts and respond and communicate with fans directly
Prepare and maintain project budgets, work closely with VP of Marketing and Accounting on post-show recaps
Collaborate closely with sales department to stay on track with sales goals; create and implement ticketing programs
Research and follow current music marketing trends, venue marketing efforts and implement best practices in the day-to-day activation
Provide competitive intelligence around competitors' social and emails marketing activities
Analyze marketing efforts and adjust efforts based on learnings 

Qualifications/Knowledge/Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The employee should also have the following qualifications and skills:

Bachelor’s Degree in Marketing / Communications
Experience in sports and entertainment marketing strongly preferred
Minimum 3-5 years marketing experience in activities that have prepared you to successfully perform the job described above
Ability to prioritize and meet deadlines
Excellent organizational skills and attention to detail
Ability to recognize and define problems, collect information, establish facts and implement innovative solutions
Must have experience creating marketing plans from scratch and the ability to maintain timelines and deadlines
High level of interpersonal people skills
Strong computer skills in MS Office: word processing, spreadsheets and PowerPoint and Adobe Creative Suite applications
Knowledge of editing software including Premiere Plus  
Arena or Venue marketing experience preferred
Concert Industry knowledge/background required
Solid knowledge of the local market
Power user of social media tools with a solid understanding of how to drive consumer engagement within online social networks
Ability to thrive in a team environment, possess a positive, ‘can do’ attitude and be driven to achieve results
Flexible and reliable team player, both within the Marketing Dept. and throughout the organization
Ability to identify opportunities and capitalize on them
Must be able to work flexible hours including, nights, weekends, and holidays

Click here to apply.

Updated 8/28/18

Fort Wayne, IN

Executive Director – The Clyde Theatre

The Clyde Theatre, located in Fort Wayne, IN has recently opened its doors to nationally recognized bands, artists and tours. We have built an amazing team that is passionate about providing the nation’s best concert experience and we’re looking for an experienced leader to serve as the Executive Director of this incredible venue and team.
Powered by Sweetwater Sound, the nation’s #1 online music retailer of pro audio and music instruments, the Clyde Theatre was formerly a 1950’s art deco themed movie theater. It has now been now transformed into a state of the art music venue with world class sound and lighting systems and amenities.

With a total renovation cost of $9 million dollars, there wasn’t a single corner that was cut to make sure guests of The Clyde receive the best concert experience possible. World-renowned acoustician, Russ Berger (Russ Berger Design Group) was brought in to provide the venue with the industry’s best acoustics. Brand new green room and dressing room space was added for artists. Suites and VIP accommodations were also added for concert goers interested in receiving an even more upgraded experience.

Our new Executive Director will join and lead a General Manager and team of other experienced managers who have been hand-picked from some of the nation’s top venues and production companies. We are looking for someone who is passionate about live music and has experience managing the operations and overall budget of a well-known music venue with a standing general admission capacity of 1500 or more.

What does the right leader have?
• 5+ years of experience overseeing the operations, programming and business development of a live music venue with a 1500+ standing general admission capacity
• Passion for providing unparalleled customer experience and guest services
• Experience managing a total staff of 50+ full-time and part-time employees
• Experience working with talent buying for bands, artists, comedians, and other ticketed or private events across diverse genres
• Sound decision making and judgment
• Experience with direction and strategy of venue marketing initiatives
• Skill with public relations and community outreach efforts
• Flexible schedule to accommodate non-traditional working hours
• Bachelor’s Degree in Management or related field preferred

For more info on this incredible venue, please visit www.clydetheatre.com

Interested candidates, please send your resume and any supplemental information to jordan_applegate@sweetwater.com

Updated 8/13/18

Newport, KY

Box Office Manager, BB&T Arena

Job Title:  Box Office Manager
Department:  Box Office
Reports To:  Director of Finance
FLSA Status:  Salaried/Exempt

                  SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening
                        for a Box Office Manager at BB&T Arena.  This position oversees ticket sales and all aspects of the box
                        office operation personally or through subordinates.


Essential Duties and Responsibilities:
Oversees ticket sales and all aspects of box office operation by performing the following duties personally or through subordinates:
• Directs and oversees the internal control of daily operations as outlined in the SMG Box Office Manual.
• Coordinates all event information between the promoter, facility personnel and the ticket company in a timely manner.
• Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration.
• Builds and modifies all computer ticket events and issues computer access codes to facility management.
• Coordinates the house scale for all ticket events.
• Maintains communication with ticket company representatives for updates and/or revisions in computer operations.
• Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative.
• Prepares cash bank and daily accurate inventory of all tickets distributed and available for sale.
• Prepares and presents the final box office statement for settlement of each event.
• Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public.
• Establishes files on each event that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits and ticket inventory schedules.
• Supervises, instructs, and trains ticket sellers as to the proper selling procedures.
• Assists or sells tickets as needed.
• Opens and or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
• Maintains accurate record of daily balance of cash received, tickets sold and change bank/vault.
• Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
• Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance. 
• Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
• Maintains accurate count of tickets sold, money received from ticket sellers and change banks
• Prepares and submits a daily report of business transactions.
• Makes bank deposits.
• All other duties and responsibilities as assigned.

Supervisory Responsibilities:
Manages the Ticket Sellers or other Box Office staff.  Responsible for the overall direction, coordination, and evaluation of these units.  Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: 
• Bachelor's Degree preferred
• 3 years related experience required or equivalent combination of education and experience
• Experience in accounting and customer service essential
• Box office experience in a similar environment strongly preferred
• Supervisory experience preferred
• Experience with Ticketmaster Archtics a plus

Knowledge, Skills and Abilities:
• Excellent communication, problem solving and organizational skills required
• Demonstrated knowledge of accounting and financial procedures, including record keeping and reconciliation
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
• Ability to analyze data and figures
• Knowledge of supervisory principles and practices
• Ability to coordinate and schedule staff
• Excellent good customer service and public relations skills
• Demonstrated knowledge of ticket selling/box office operations
• Ability to count money, make change accurately
• Ability to work with minimal supervision
• Ability to work flexible hours based on events including daytime, evening, weekends and
Holidays as needed
• Must be able to speak, read and write English
• Must have professional attitude and appearance
• Tact, diplomacy and discretion required in all matters

Computer Skills:
To perform this job successfully, an individual should have strong computer skills.  Experience with spreadsheets and computerized ticket systems desirable.

Certificates, Licenses, Registrations:
No certifications are required.


Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle and count coins and currency. The person must be able to climb stairs and walk long distances to access all seating. Specific vision abilities required by this job include close vision.


PLEASE NOTE: This position is required to pass a credit & background check.


   TO APPLY:

This position offers a competitive salary and benefit package.  For job consideration, please submit your resume/cover letter along with salary requirements online at www.thebbtarena.com. Click ARENA INFO and choose Employment Opportunities and click on the Application button.

NOTE: Only applicants that apply through our online portal will be considered.
 
  Recruiter:
  Tammy Fryman
  HR Manager/Executive Assistant 
  500 Nunn Drive
  Highland Heights, KY 41099
  hr@thebbtarena.com 
  Fax: 859/442-2659    

Applicants that need reasonable accommodations to complete the application process may
contact Tammy Fryman directly at 859-292-2886.
                                                                                                                                                                                         


SMG is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor.

Updated 8/13/18

Vancouver, BC, Canada

Chief Development Officer

Vancouver Art Gallery
Chief Development Officer
Organization
Founded in 1931, the Vancouver Art Gallery (Gallery) is the largest public art museum in Western Canada and is recognized as one of North America’s most respected and innovative visual arts institutions. The Gallery’s innovative exhibitions, extensive public programs, and emphasis on advancing scholarship focus on historical and contemporary art from British Columbia and around the world.

Beginning in 1941, the Gallery has celebrated the achievements of indigenous artists. Its exhibitions have contributed significantly to the development of indigenous art history and discourse, extending the artists’ reach geographically and into the future. The Institute of Asian Art was inaugurated in 2014 to recognize the extraordinary artistic achievements of artists with links to Asian countries, especially China, Japan, Korea, and India. In addition, the Gallery’s acclaimed Canadian and international contemporary program showcases works of renowned artists such as Jeff Wall, Stan Douglas, Liz Magor, Andreas Gursky, Bharti Kher, Takashi Murakami, and Rodney Graham.

Click here to read more.

Updated 8/8/18

Worchester, Mass.

Senior Accountant


DEPARTMENT: Finance
REPORTS TO: Director of Facilities Accounting
FLSA STATUS:  Exempt
FACILITY: DCU CENTER

Summary

SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Senior Accountant for SMG – DCU Center in Worcester, Massachusetts.  The Senior Accountant assists in the development and implementation of company goals and priorities relating to financial management, budget, accounting, purchasing, and/or payroll in compliance with State and Federal law, and SMG policies and procedures.

Major Responsibilities

Include the following. Other duties may be assigned.

    • Develop and implement all financial reporting, including:
        ◦ Prepare financial statements for the Client and SMG Corporate, and other financial reports, including monthly statements
        ◦ Assist in annual budget preparation
        ◦ Direct the installation and maintenance of accounting records to show receipts and expenditures
        ◦ Direct the maintenance of general and subsidiary ledgers, accounts receivable, revenue distribution, depreciation, cost, property, and operating expenses
        ◦ Analyze financial performance and cost analyses for all departments; prepares monthly financial statements
        ◦ Prepare statements and reports of estimated future costs and revenues
        ◦ Direct internal audits involving review of accounting and administrative controls
        ◦ Coordinates corporate reports of monthly performances
    • Assists in the development and implementation of facility goals and priorities relating to financial management, budget, accounting, purchasing, and/or payroll in compliance with State and Federal law, and SMG policies and procedures
    • Monitors SMG compliance with all provisions of the management contract
    • Reviews contracts for client, events, subcontractors, food and beverage or concessionaires
    • Reviews and/or prepares event settlements and sales journals
    • Reviews and executes all deposits; reviews daily cash receipts and disbursements
    • Reviews all purchasing, office supplies and facility supplies
    • Directs the installation and maintenance of any new accounting, timekeeping, payroll, inventory, property, and other related procedures and controls
    • Reviews financial statements with management personnel
    • Prepares month end adjusting entries
    • Assist with managing accounts payable and receivable.

Supervisory Responsibilities

Assists in the overall direction, coordination, and evaluation of the finance department.  Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience
    • B. S. in Accounting or Finance from a four-year college or university
    • Must have at least 5 years’ experience in public accounting and/or financial management
Skills and Abilities         
    • Extensive knowledge of general and cost accounting
    • Excellent math skills; high aptitude for figures
    • Excellent communication, interpersonal skills and organizational ability
    • Ability to work with and maintain highly confidential information is required
    • Strong supervisory skills

Computer Skills    
    • Extensive knowledge of accounting software, spreadsheets and word processing software
    • Experience with ADP or similar payroll systems desirable
    • Solomon knowledge a plus

Other Skills and Abilities

    • Ability to work under limited supervision and to interact with all levels of staff including management
    • Ability to work irregular hours that may vary due to functions and may include day, evening, weekends and holidays 
    • Ability to prioritize multiple projects and meet strict deadlines
    • Must have professional attitude and appearance


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision for review of statistical and other financial records and information.

 

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Please go to the Employment page of dcucenter.com and apply thru the job-specific link:

https://www.dcucenter.com/about-dcu-center/employment/

Applications for this position will be accepted 8/8/18 until filled.

Nicole Murray
Human Resources Manager
DCU Center / SMG
50 Foster Street
Worcester, MA 01608

Applicants that need reasonable accommodations to complete the application process may contact 508-755-6800.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Updated 8/22/18